Tel: +86 317 4583 000

Fax: +86 317 4582 008

Mail:  info@civalves.com / office@civalves.com 

Add: No.4 road Industrial Zone Botou, Cangzhou Hebei China

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In the process of using the product, if the customer finds that the product can not be used normally, he can immediately consult the after-sales service department of the marketing center, and explain the model, specification, use environment, fault condition, purchase date and service requirements of the product used.

 

1. This product has a warranty period of twelve months from the date of delivery. During the warranty period, the product may be damaged or not working properly due to quality problems. The company is responsible for free repair or exchange, and provides relevant maintenance and repair knowledge; if the user is damaged or not working due to improper use of the user, the company Provide lifetime maintenance services. If necessary, the company provides technical consultation free of charge and on-site guidance for installation and commissioning.


2. If the user has problems or information in the process of using the company's products, please feedback to the company in time so that the company can handle, improve and improve in a timely manner.


3. The company provides good after-sales service, the customer must answer or solve the problem within 6 hours.

 

SERVICE DESCRIPTION

OUR SERVICE

To ensure the interests of users, to provide users with satisfactory products and services, to return to the user on a regular basis, and to develop new products based on user rationalization recommendations.

OUR COMMITMENT